Terms of Service

Welcome to Artopia! These Terms of Service (“Terms”) govern your access to and use of Artopia’s art collection management platform (the “Service”). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy.

Important: Artopia offers Free, Pro and Business plans. Paid subscriptions renew automatically until cancelled. Please review Sections 4 and 8 before subscribing.

1. Acceptance of Terms

By accessing or using Artopia, you confirm that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Artopia provides a cloud-based platform for managing art collections. The Service allows you to upload artwork images, organize collection data, create inventories, track provenance, manage sales pipelines, and share collection information with others. Features may be added, modified, or removed as the Service develops.

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You must notify us immediately of any unauthorized access to your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the Service. You may delete your account at any time through the account settings.

4. Subscription Plans and Billing

4.1 Free Plan

The Free plan is available without a credit card and is subject to the artwork and storage limits shown on our Pricing page. We may change Free-plan limits for future use after providing reasonable notice.

4.2 Paid Plans

Pro and Business plans are available as monthly or annual subscriptions. Prices, included features and usage limits are shown on our Pricing page. Subscription fees are billed in advance and may be subject to applicable taxes.

4.3 Renewal and Cancellation

Paid subscriptions renew automatically for the selected billing period until cancelled. You may cancel at any time through your account settings. Your paid plan remains active until the end of the current billing period. Refund eligibility is described in Section 4.4 below.

4.4 Refunds

The Free plan has no associated charges, so no refunds apply to it. Pro and Business subscriptions are billed monthly or annually. You may cancel a subscription at any time from your account settings. After cancellation:

• Your paid plan remains active until the end of the current billing period
• You will not be charged for the following billing period
• No partial refunds are issued for unused time within a billing period

We may issue refunds at our discretion in cases including accidental duplicate charges or technical issues that prevented access to the Service for an extended period.

To request a refund, email app@art-opia.com with your account email address and a brief description of your request. We aim to respond within three business days.

These refund terms are governed by Estonian law and applicable European Union consumer-protection rules, including the Consumer Rights Directive (2011/83/EU). Nothing in these terms limits mandatory consumer rights that apply to you.

4.5 Service Development

As the Service develops:

• Features may be improved, replaced or discontinued
• Temporary interruptions may occur for maintenance or updates
• We may introduce reasonable usage restrictions to protect service quality and security

5. User Content and Intellectual Property

5.1 Your Content

You retain all ownership rights to the content you upload to Artopia, including artwork images, descriptions, and collection data (“User Content”). By uploading User Content, you represent and warrant that:

• You own or have the necessary rights to upload and share the content
• Your content does not infringe on the intellectual property rights of others
• Your content does not violate any applicable laws or regulations

5.2 License to Us

By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to store, display, process, and transmit your content solely for the purpose of providing the Service to you. We will never use your artwork images for marketing, promotional purposes, or any other purpose without your explicit written permission.

5.3 Content Deletion

When you delete content or close your account, we will remove your User Content from our active systems within 30 days. Backup copies may persist for a limited time as part of our data recovery processes, but will not be accessible or used.

5.4 Prohibited Content

You may not upload content that is illegal, fraudulent, defamatory, obscene, contains malware, infringes on intellectual property rights, or violates any applicable law. We reserve the right to remove such content and suspend your account.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to the Service or other users’ accounts
• Upload viruses, malware, or any code designed to disrupt the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Resell, lease, or redistribute the Service to third parties
• Interfere with or disrupt the Service or servers

7. Data Export and Portability

You may export your collection data at any time through the Service’s export functionality. If you cancel a paid plan or close your account, you should export any information you wish to retain before your access ends.

8. Changes to Plans and Pricing

8.1 Price Changes

We may change subscription prices or plan features from time to time. Changes will not apply retroactively to a billing period you have already paid for.

8.2 Notice

If a change materially affects your paid subscription, we will:

• Provide reasonable advance notice via email or in the Service
• Clearly communicate pricing, features, and payment terms
• Give you the option to cancel before the change takes effect

8.3 Trials and Promotions

Trials, promotional prices or grandfathered benefits may have additional terms communicated when they are offered. Unless stated otherwise, promotional eligibility is determined by Artopia.

9. Limitation of Liability and Disclaimers

9.1 “As-Is” Service

The Service is provided “as-is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9.2 No Liability for Artwork

Artopia is a digital management tool only. We are not responsible for the authenticity, valuation, condition, insurance, or physical safety of any artwork. We are not art appraisers, conservators, or insurers. Any information you input regarding artwork value, provenance, or condition is your responsibility to verify.

9.3 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

9.4 Maximum Liability

Our total liability to you for any claims arising from or related to the Service shall not exceed €100 or the amount you paid us in the 12 months prior to the claim, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Artopia, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights

11. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with GDPR. By using the Service, you consent to our Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through a prominent notice in the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and may delete your account.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Estonia, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Estonia. However, we encourage you to contact us first to resolve any issues informally.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Artopia regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

For questions about these Terms or the Service, please contact:

By using Artopia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.